Terms and Conditions of Sale

These terms and conditions govern all purchases made on the sourceomega.com website. By placing an order with us, you agree to these terms. We encourage you to read them carefully before finalizing your order.
Seller Information

We have been operating in the sale, installation, repair, and periodic maintenance of water coolers and drinking fountains for 27 years.

Head Office:
17660, Charles Street, suite 201, Mirabel (Quebec) J7J 0C3
Phone : 514-998-6776
Email : [email protected]

Products and Availability

We strive to describe each product as accurately as possible. However, slight variations in color or finish may occur.

All products are offered subject to availability. If an item you ordered becomes unavailable, you will be contacted promptly.

Prices and Payment Terms

All prices are in Canadian dollars (CAD) and exclude applicable taxes.
Payment is due at the time of ordering.

Accepted payment method: credit card.

Shipping

We ship across Canada within a few business days.

  • Shipping fee: $24 across Canada.

Delivery times may vary depending on your region and the type of product ordered.

Return Policy

You have 30 days from receipt of your order to change your mind.

Returned products must:

  • Be unused
  • Be in their original packaging
  • Be accompanied by the invoice

Refunds:

Approved returns are eligible for store credit only (no cash refunds).

Legal Warranty

All our products are covered by a warranty against manufacturing defects. If you receive a defective product, please contact us as soon as possible and provide supporting photos.

Accuracy of Information
We make every effort to keep our content up to date (descriptions, images, prices). In the event of an error (e.g., incorrect price or availability), we reserve the right to correct the situation and cancel the order if necessary.
Intellectual Property

All visual elements, texts, and logos on sourceomega.com are protected by copyright laws.
Any unauthorized reproduction or use is prohibited.

Changes to the Terms

Source Omega reserves the right to modify these terms at any time. The terms in effect at the time of purchase are those that apply.

Contact Us

Questions about your order or our products?

Phone : 514-998-6776
Email : [email protected]
Online form on our Contact page.